All orders are processed within 1–3 business days after payment has been received.
Orders are typically confirmed within 24 hours (excluding weekends and public holidays).
Please note that orders are not processed, shipped, or delivered on weekends or holidays.
Estimated delivery time:
Shipping times are estimates only and may vary depending on the destination, customs clearance, weather conditions, or other unforeseen circumstances.
Orders are shipped via Air Freight using reliable international carriers.
A tracking number will be provided once your order has been shipped.
Free standard shipping is available on all orders.
Please ensure that your shipping address is accurate and complete before placing your order.
Additional shipping charges may apply if an incorrect or incomplete shipping address is provided or if changes are requested after the order has been processed.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow up to 48 hours after shipment for the tracking information to become available.
You can track your shipment at:
17TRACK: https://www.17track.net
If your order arrives damaged, please contact us as soon as possible.
To help us resolve the issue promptly, please provide:
Our support team will carefully review your case and provide an appropriate solution as quickly as possible.
Email: aegis-aimax@outlook.com
If you have not received your order within the estimated delivery timeframe, please contact us.
When contacting us, please include:
Our customer support team will investigate the shipment and assist you as soon as possible.
Email: aegis-aimax@outlook.com
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated.
If you have any questions regarding shipping or delivery, please contact us:
Email: aegis-aimax@outlook.com
Please note that delivery times are estimates and are not guaranteed. Delays caused by customs clearance, severe weather, carrier issues, or other events beyond our control may affect delivery schedules.
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